| Type | ERAMS (E-Resource Access and Management Services) |
|---|---|
| Founded | 2000 |
| Headquarters | Seattle, Washington, U.S. |
Serials Solutions is a division of ProQuest[1] that provides e-resource access and management services (ERAMS) to libraries. These products enable librarians to more easily manage electronic resources that serve the needs of their patrons.
Contents |
Serials Solutions was conceived of in 1999 over beers by brothers Steve McCracken, Mike McCracken, and Peter McCracken after recognizing that providing relief to the frustrations of library patrons in navigating electronic resources was a profitable domain to pursue.
Serials Solutions incorporated in March 2000. The business grew from a four-man operation run out of the McCrackens' basement to a multi-million dollar company in the Fremont neighborhood of Seattle, Washington.
During the company's first year of operation, co-founder Peter McCracken worked on this emerging company while simultaneously working full-time as a reference librarian at the University of Washington's Odegaard Undergraduate Library.[2]
In 2004, Serials Solutions became a division of ProQuest (Information and Learning division). In 2007, ProQuest Information and Learning was acquired by CSA and the Cambridge Information Group and briefly became ProQuest CSA[3] before the company settled on the original ProQuest name as a "new" brand.[4]
As part of the ProQuest-CSA acquisition, Serials Solutions merged with Ulrich's and became the primary retailer of the Ulrich's services Ulrichsweb.com and Ulrich's Serials Analysis System.
In May 2005, Jane Burke, former CEO of Endeavor Information Systems became the head of Serials Solutions.[5] Burke is known for leading successful library technology ventures.[5]
Serials Solutions headquarters is currently located in the Fremont neighborhood of Seattle.[6]